Cancel a GEMS Card in Concur


Purpose

This guide walks through the process of cancelling a GEMS Card in Concur. This can be done either by the GEMS Card user or another team member.

The cancellation will route to the Concur OFM for approval. Therefore, if you are the Concur OFM, it is recommended for another team member to submit the cancellation request.

Cancel a GEMS Card

  1. Log into SAP Concur. Select Create and select Start a Request.

 

  1. Choose Card Request from the Request Policy dropdown.
  2. Add a description.
  3. Select 004-Cancel Card as the Card Service Type.
  4. Select Create Request.

 

  1. Select Add.

 

  1. Select 004-Cancel Card.

 

  1. Enter the Name on Card and Cardholder’s CNet ID.
  2. Check the reason for the card cancellation.
  3. Select Save.

 

  1. Select Submit Request.

 

  1. Select Accept & Continue.

 

You have now completed the process of requesting the cancellation of a GEMS Card.