The Trusted Agent (TAG) Program is a distributed account management system designed to
In order to provide services through the Trusted Agent (TAG) Program, you must be a current Trusted Agent. This guide will assist you with carrying out the duties of a Trusted Agent.
Prefeed Accounts: Advance account services allow eligible faculty and staff to claim their CNetIDs and access their account services before their official status is reflected in the authoritative feed from Workday. Workday feed information contains the authoritative data on faculty, academics, and staff.
Temporary Accounts: Temporary account services provide account services for consultants and other non-University people who are engaged in working with or for UChicago but are ineligible for regular account services. Please note: temporary employees of the University get regular account services, not Temporary (t-9) accounts.
Guest Wireless Access: Allows a Trusted Agent to provision short-term access to individuals and groups on the University's guest wireless network. Please note that the Guest Network, which is independent from campus resources, is not secure and confidentiality cannot be guaranteed.
Extend: Extend provides wireless network access and email forwarding services for faculty, academics, and staff whose direct affiliation with the University has ended but who continue to require email forwarding and wireless access in order to continue or wrap up specific work.
Bridging: For academic appointees who have short-term (less than a full year), repeating appointments, Bridging provides uninterrupted services for the times between appointments for up to three quarters.
Hull Account: Hull accounts are authentication-only accounts and are used in cases when a person needs only to be able to authenticate to a departmental or divisional system. The ability to create Hull accounts is not automatically granted to Trusted Agents. If your Trusted Agent group needs to provide Hull account access, please contact the TAG Admin team at tag@uchicago.edu.
A CNetID is a unique account name of your choosing. When you claim your CNetID, you must also create a password or passphrase, along with a question and answer (Q&A). Your CNetID account is used to access many services and systems across the University. Recipients of services authorized by a Trusted Agent will generally be set up automatically to access the services for which they are eligible. However, access to department or group-specific services may require a special setup by the service administrator.
Prefeed account holders choose permanent CNetIDs. The CNetID is an alphanumeric identifier that is 3-16 characters long. You may claim your CNetID and establish your account services from the Create CNetID (cnet.uchicago.edu/claimacct) website. Your CNetID will stay with you for life and name changes are not permitted, so choose your CNetID carefully.
Temporary accounts are intentionally designed to look different from regular UChicago accounts for differentiation and to prevent the harvesting of desirable CNetIDs from the namespace. Temporary account holders choose their CNetID from a limited set of options. All Temporary accounts begin with t-9 and are based on the account holder's name. For example, someone named Jane Doe might see t-9janed as a CNetID option.
Temporary account privileges are designed to last from one day to three months long. They can, however, be extended for as long as they're needed.
When a faculty or staff member creates their CNetID, full email services are set up automatically.
The University offers Office 365, which provides email, calendaring, and functionality for your desktop computer and mobile devices. Your CNetID and password are required, and you may need to complete the two-factor authentication process.
Faculty and staff email accounts provision automatically during the CNetID creation process. By default, email addresses look like cnetid@uchicago.edu. Recipients may wish to set up email forwarding if they are employed by a division, department, or school that maintains its own email server and they wish to read email from only one account. You may set up email forwarding from your University account to another account if you wish. Instructions are available in this Forward Your UChicago Email article.
Temporary account email addresses look like t-9jdoe@uchicago.edu. Temporary account holders must establish email forwarding in order to receive the email sent to their Temporary account email address. To do so, they must have a working email address that can receive messages addressed to the default @uchicago.edu email address. The Trusted Agent determines if temporary account recipients require email storage services, but both regular and Temporary accounts are eligible for email forwarding by default. From the MyAccount (myaccount.uchicago.edu) website, regular and Temporary account holders may set up email forwarding.
Both Bridging and Extend account recipients may establish email forwarding. Extend recipients cannot store email on UChicago servers and must establish email forwarding in order to read the email that comes to their @uchicago.edu address.
In order to access any of these tools, you must be a current Trusted Agent. Access is granted when you become a Trusted Agent.
NSITAAMS (AAMS), the Account Administration Management Tool, is used for creating Temporary accounts. AAMS provides access to both the Trusted and Meeting modules. If you have problems accessing AAMS, please contact the TAG Admin team.
From the AAMS screen you may perform five functions:
You may also switch from the default module Trusted to the Meeting module, which will allow you to choose Manage Meetings in UChicago Guest Network, which transfers you into the Guest Network tool.
UChicago Card and Account Tool (UCAT) is used by both Trusted Agents and by Human Resource Partners to prefeed account services.
The following functions are performed from the UCAT system:
Individual guest access and group account access to the Guest Wireless Network are handled through the Guest Network system. To create a guest account, go to the Guest Wireless (uchicago-guest.uchicago.edu) website. For detailed instructions, refer to the Guest Wireless Network User Information article and the Guest Wireless Network FAQ. Note: Trusted Agents may create more accounts and for longer than faculty and staff sponsors.
| Contact | Phone Number | Email address |
|---|---|---|
|
TAG Administrative Team provides support for Trusted Agents Trusted Agent mailing list (contains Trusted Agents and the TAG admin team)
|
N/A |
tag@uchicago.edu (the TAG admin team) tag-team@lists.uchicago.edu (all Trusted Agents and the TAG admin team) |
| Alumni Email Forwarding | 877.292.3945 | alumnitechsupport@uchicago.edu |
| IT Services Support |
773.702.5800 (2-5800) |
itservices@uchicago.edu |
| IT Security |
773.702.2378 2-CERT (2-2378) |
security@uchicago.edu |